Last Updated: May 7, 2021
Southland Industries and its subsidiary companies (collectively, "Southland," "we," "us," "our") are committed to protecting your privacy. We provide this policy to explain how Southland collects, uses, and discloses your information.
What this policy covers
Information we obtain
We collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device ("Personal Information"). Personal Information does not include publicly available information or deidentified or aggregated consumer information ("Non-Personal Information").
Information You Provide to Us.
We collect information you provide directly to us, such as when you fill out a form, send us an email, or request information. The types of information we collect may include your name, contact information (email address, mailing address and phone number), company name, business details, and any other information you provide.
If you process a payment by way of the Invoice Payment feature on our Site, we will request that you provide name, email address, company name, billing address, phone number, and payment card details (including card number, expiration date and security code). Your payment-related details are collected and stored by our third-party payment processor on our behalf. Southland does not have access to your payment card number. Your payment-related details are only used to process the invoice payment.
Information Collected by Automated Means.
You can browse our Sites without telling us who you are or revealing your Personal Information. But like most websites, we collect usage information automatically from all visitors to our Sites. Usage information may include your IP address or other unique device identifier, your web browser and operating system, the date and time of your visit, the pages from which you navigate to and from our Sites or the search terms that lead you to our Sites, and the pages on our Sites you visit and how long you stay on each page.
We may use third-party analytics services on the Sites, such as Google Analytics. The information we obtain may be disclosed to or collected directly by these providers and other relevant third parties who use the information, for example, to evaluate use of the Sites or help administer the Sites.
Information Obtained from Third Parties.
We may obtain Personal Information from third party sources, such as third parties who market, sell, support or otherwise provide products or services relating to Southland services, including publicly available databases such as ZoomInfo and LinkedIn.
When you interact with a Southland account on or through a social media platform, such as Facebook, Twitter, or LinkedIn, we may collect the information that you make available to us on that page or account, including your user ID and/or username, and any information you have made public in connection with that social media service.
How we use the information we obtain
We collect and use the information to respond to your requests, make marketing and sales initiatives relevant to your needs, communicate product or service information, provide service and support, communicate significant changes to the Sites, or inform you of future events. We also may use the information to better improve our Sites, to enable us to customize your experience on the Sites and display relevant informational or promotional material.
Unless you opt-out from receiving Southland marketing materials upon registration, we may email you about products and services that we believe may be of interest to you. If you wish to opt-out of receiving marketing materials, you may do so by following the unsubscribe link in the email communications, by going to your account settings (if applicable) or contacting us using the contact information below.
How we protect the information we obtain
We take the security of your Personal Information seriously and take commercially reasonable steps to ensure your Personal Information is protected from loss, theft, alteration, or misuse, in alignment with applicable law and appropriate to the sensitivity of the information involved. However, please be advised that even the best security measures cannot fully eliminate all risks, and we cannot therefore guarantee complete security of your Personal Information.
Children's personal information
Notice to California residents
You can contact us to update your preferences, update or correct your information, submit a request or ask us questions at:
12131 Western Avenue
Garden Grove, CA 92841
California Consumer Privacy Statement
Deletion Rights. You have the right to request that we delete any of your Personal Information that we retain, subject to certain statutory exceptions, including, but not limited to, our compliance with U.S., state, local laws, rules and regulations. We will notify you in writing and provide an explanation if we cannot comply with a specific request.
Disclosure and Access Rights. You have the right to request that we disclose to you certain information regarding our collection and use of Personal Information specific to you over the last twelve (12) months. Such information includes:
- the categories of Personal Information we collected about you;
- the categories of sources from which the Personal Information was collected;
- our business or commercial purpose for collecting such Personal Information;
- the categories of third parties with whom we share the Personal Information;
- the specific pieces of Personal Information we collected about you; and
- whether we disclosed your Personal Information to a third party, and, if yes, the categories of Personal Information that each recipient obtained.
No Discrimination. We will not discriminate against you for exercising your rights under the CCPA, including by denying service, suggesting that you will receive, or charging, different rates for services or suggesting that you will receive, or providing, a different level or quality of service to you.