Article | FMJ (September/October 2014)
In today’s marketplace, companies need strong leaders to stay competitive. This business fact applies as much to the facility management domain as it does to the construction industry. Both sectors face growing demands from customers for new and better ways of doing things. Companies must continually improve their products, processes and people to ensure customer satisfaction. Of those three essential elements, people have the most potential to make a difference, which is why leadership is critical. To establish and maintain a competitive edge, businesses must find and develop future leaders who are able to adapt quickly to changing market dynamics while exceeding customer demands. Read more here.